Last updated December 19, 2025
This privacy notice for Carolina Luxury Flooring LLC (“we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
Visit our website at https://carolinaluxuryflooring.com, or any website of ours that links to this privacy notice.
Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at carolinaluxuryflooringllc@gmail.com.
Personal information you disclose to us We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you request a quote, or when you contact us. This includes:
Names
Phone numbers
Email addresses
Physical/Mailing addresses (for estimates and installations)
Information automatically collected We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser characteristics, operating system, referring URLs, and information about how and when you use our Services.
We use the following tools for automatic data collection:
Google Analytics: To track and analyze website traffic and user behavior.
Facebook Pixel: To measure the effectiveness of advertising and provide targeted advertisements based on user interests.
Google Maps API: To provide location-based services and showroom directions.
We process your information for the following purposes:
Service Delivery: To provide flooring quotes, manage installations, and fulfill orders.
Marketing: To send you promotional emails regarding new products, special offers, or company updates. Note: We do not engage in marketing via SMS/text message.
Targeted Advertising: To develop and display personalized content and advertising tailored to your interests.
Feedback & Support: To request feedback and respond to your inquiries.
We may share your personal information in the following situations:
Service Providers: We may share info with subcontractors (installers) or delivery services to complete your project.
Advertising & Analytics: We share data with Google and Meta (Facebook) through the tracking technologies mentioned above.
Business Transfers: In connection with any merger, sale of assets, or acquisition of our business.
We use cookies, pixels, and similar tracking technologies to gather information. You can set your browser to refuse cookies, or opt-out of Google Analytics by visiting the Google Analytics Opt-out page.
We keep your personal information for as long as necessary to fulfill the purposes outlined in this notice (such as project completion or warranty tracking) unless a longer period is required by law for tax or legal reasons.
We aim to protect your personal information through a system of organizational and technical security measures. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
We do not knowingly collect data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18.
Depending on your location, you may have the right to request access to, a copy of, or the deletion of your personal data.
Withdrawing Consent: If we are relying on your consent to process data (like email marketing), you can withdraw it at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.
If you have questions or comments about this notice, you may email us at carolinaluxuryflooringllc@gmail.com or by post at:
Carolina Luxury Flooring LLC 568 George Bishop Pkwy Myrtle Beach, SC 29579
To request to review, update, or delete your personal information, please email us at carolinaluxuryflooringllc@gmail.com. We will respond to your request within 30 days.
